Naija Trend Store
Effective Date: 17 September 2026
Last Updated Date: 17 September 2026

1. Purpose

This Data Usage Policy explains how Naija Trend Store uses personal information collected through naijatrendstore.com, our customer-service channels, and our order process.

We use personal information only for clear, legitimate, and relevant purposes connected with operating our fashion store, serving customers, fulfilling orders, and meeting our legal obligations.

2. Information We May Use

Depending on how you use our website and services, we may use:

  • Contact details, such as your name, email address, phone number, and delivery address;
  • Account details and preferences, where account features are available;
  • Order information, including purchased products, order number, payment status, delivery details, returns, refunds, and cancellations;
  • Messages and information submitted through contact forms, email, or customer-support channels;
  • Website and technical information, including IP address, browser type, device information, pages viewed, cart activity, cookie preferences, and security logs; and
  • Information received from authorised payment, delivery, fraud-prevention, or service providers where needed to complete an order or resolve an issue.

3. How We Use Personal Information

We may use personal information to:

  • Create and manage customer accounts;
  • Process, confirm, and fulfil orders;
  • Arrange delivery and provide order updates;
  • Respond to customer enquiries, complaints, exchanges, returns, and refund requests;
  • Provide receipts, invoices, and essential service communications;
  • Improve product descriptions, size guidance, website performance, checkout, and customer experience;
  • Detect, investigate, and prevent fraud, unauthorised transactions, security threats, or misuse;
  • Maintain business, tax, accounting, legal, and dispute-resolution records;
  • Comply with applicable laws and lawful requests from authorities; and
  • Send promotional communications only where permitted and in line with your preferences.

4. Payment and Transaction Information

Payments are processed through authorised third-party payment providers. We may receive limited information such as payment status, transaction reference, payment amount, and confirmation details needed to process and support your order.

We do not store your debit or credit card numbers, CVV, or PIN on our servers. We also do not ask customers to send card numbers, CVV details, banking passwords, PINs, or one-time verification codes by email, social media, or messaging applications.

Please use only the payment methods and checkout process made available through our website or otherwise officially confirmed by Naija Trend Store.

5. Website Improvement and Analytics

We may use website and usage information to understand how visitors interact with our website, identify technical problems, improve page speed and navigation, maintain cart and checkout functions, and improve our product and service offering.

Where analytics tools are used, we seek to use information in a responsible manner and in accordance with applicable law and your cookie preferences.

6. Marketing Communications

We may use your contact information to send offers, collection updates, promotions, or other marketing communications where you have agreed to receive them or where another lawful basis applies.

You can opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us. You may still receive essential non-marketing messages relating to your orders, account, payment, delivery, returns, refunds, security, or legal obligations.

7. Sharing Data for Business Operations

We may share personal information only where necessary with trusted service providers, including payment providers, delivery and logistics providers, website-hosting providers, technical-support providers, customer-service tools, security providers, analytics providers where used, and professional advisers.

These providers may process information only as needed to provide their services, protect systems, or meet legal obligations. We require appropriate confidentiality and security safeguards where relevant.

We do not sell personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.

For example, we may retain order, payment, delivery, refund, and customer-support records for applicable tax, accounting, consumer-protection, security, fraud-prevention, and dispute-resolution purposes. Marketing information is generally retained until you unsubscribe or withdraw consent.

When information is no longer needed, we will securely delete, anonymise, or dispose of it where appropriate, subject to backup cycles and legal requirements.

9. Your Choices and Rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion of eligible information, restriction or objection to certain processing, withdrawal of consent, or removal from direct marketing.

For more details, please review our Privacy Policy and Account & Data Deletion Policy.

10. Changes to This Policy

We may update this Data Usage Policy when our data practices, website, service providers, business operations, or legal obligations change. The revised policy will display an updated Last Updated Date.

11. Contact Us

For questions about how we use personal information or to make a privacy-related request, please contact us:

Website Name: Naija Trend Store
Website: naijatrendstore.com
Email: info@naijatrendstore.com

Address: NAIJATREND STORE LTD, Plot 31, Bama Road, Phase 2, Kubwa, Abuja, FCT, Nigeria